We are reaching more customers with greater relevance, breaking access barriers, and deepening engagement.
Shallu Kaushik Chief Digital Officer, Tata Capital
Trusted by teams running
serious call volumes.
- <500ms
- Real-time latency
- 350M+
- Conversations
- <5
- Minutes to go live
Build. Test. Go live.
Tell Genie what to build. Add context, connect tools and test the paths that matter before the first call.
From idea to live calls in minutes.
Talk to Genie like a teammate. It creates and edits the agent, then helps test the paths that matter before launch.
Memory that carries across calls.
Give the agent custom context and memory so it can continue from previous conversations instead of starting over.
Made for conversations that don't follow a script.
Respond to pauses, nudge quiet callers and detect voicemail so the agent behaves naturally when calls do not follow a script.
Agents with all the right context.
Connect business systems so the agent can fetch information, update records and complete tasks during a conversation.
Analyze every call.
Review transcripts, evaluations and detailed call analytics to understand performance and improve the agent over time.
Scale without breaking
From a hundred calls a day to lakhs, the same agent, the same latency, on infrastructure built for Indian telephony.
Live in days,
not months.
No research project, no integration marathon. Three steps from idea to production calls.
1.
Build
Tell Genie what the agent should do. Add your knowledge, connect your tools, pick a voice in your customers' languages.
2.
Test
Run AI-assisted test conversations across the paths that matter, languages, interruptions, edge cases, before a single real call.
3.
Go live
Rent a number with KYC or bring your own telephony provider. Watch live transcripts and analytics from call one.
1.
Build
Tell Genie what the agent should do. Add your knowledge, connect your tools, pick a voice in your customers' languages.
2.
Test
Run AI-assisted test conversations across the paths that matter, languages, interruptions, edge cases, before a single real call.
3.
Go live
Rent a number with KYC or bring your own telephony provider. Watch live transcripts and analytics from call one.
Inbound Support
Merchant support helpdesk for a B2B marketplace
Citizen Service
AI Sachiv for Panchayat services
Sales
Addressing customer concerns during loan sales journeys
Live Support
Helping parents discover and access learning resources
Collections
Overdue loan follow-ups and repayment assistance
Enterprise-ready. Built for privacy.
Security & privacy
Enterprise-grade security
Protect production voice workflows with ISO 27001:2022 and SOC 2 Type II certified infrastructure.
- Information security ISO 27001:2022 Certified
- Controls attestation SOC 2 Type II Certified
Built for privacy
Keep conversations and business data private, with control over how your agent uses context and memory.
Conversation data
Protected by default
Private
- Context
- Configured by you
- Memory
- Private
- Transcripts
- Protected
Frequently asked questions.
Sarvam's Voice Agents Platform is our conversational AI platform that enables enterprises to deploy intelligent, human-like agents.
You can launch your agent workflow in minutes. Our intuitive interface allows you to customize every detail - write instructions, link your knowledge base, connect tools, and let agents adapt naturally with voice, language, and context. No complex coding required.
Sarvam's Voice Agents Platform supports all major Indian languages including Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, and more. Our AI models are specifically trained on Indian languages and dialects for natural, contextually appropriate conversations.
Yes, absolutely. Sarvam's Voice Agents Platform integrates seamlessly with telephony systems, CRM platforms, databases, and other business tools. You can automate both inbound and outbound calls, trigger event-driven campaigns, and export data to your existing visualization tools for deeper analysis.
Our platform provides comprehensive analytics on agent performance, call logs, and conversation insights. You can track key metrics, uncover patterns in customer interactions, and export data seamlessly to your existing visualization tools for deeper analysis and reporting.
Build customer relationships that stand the test of time
Build customer relationships
that stand the test of time