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How Sarvam Voice Agents handle difficult calls
Sarvam in Session

How Sarvam Voice Agents handle difficult calls

Watch three live calls where the customer switches language, interrupts, and changes what they want. Then see what it takes to run that agent in production.

Thursday, 8 October
4:00 PM IST
Zoom

Event content

About the webinar

Every call carries some uncertainty. A customer can change what they want, switch between Hindi, English or other languages, raise their voice, or take the conversation somewhere it didn't start. A useful voice agent adjusts when the customer does, without dropping the call, restarting it, or passing it on too early.

In this session, we put Sarvam Voice Agents through three live calls and change the conversation as it happens. Then we cover what sits around the agent in production: testing before launch, human handoff, performance tracking, and cost per call.

What you'll see

  • Live calls across collections, appointments, and sales
  • Hindi and English mixed in the same call, with interruptions and background noise
  • Customers changing direction mid-call, and a live handoff to a human agent
  • How agents are tested before launch
  • Performance tracking and cost per call once calls are running

Who should attend

Teams that run customer calls at volume in collections, appointments, or sales, and anyone evaluating voice agents for production.

Format: Live demo + Q&A

Registration

Register to join the session. We'll send the event details to your email.

Where are you in your voice agent journey?

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